FREQUENTLY ASKED QUESTIONS
COACH
How do I interact with my health coach?
Your personal health coach is there to answer your questions, help you set meaningful goals, motivate and guide you through your program. You can communicate with your coach via private messaging.
Is my coach available 24/7?
Almost. You will have access to your assigned coach 6 out of 7 days in a week. Between 8 AM and 4 PM on Saturdays to Thursdays, coaches will be working to help their clients reach their goals!
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GETTING STARTED
GETTING STARTED
How do I join?
Thanks for your interest! To join Droobi, please download the Droobi app from the Apple Store. You can register through the app to to see the available packages.
Do I have to be diagnosed with type 2 diabetes or prediabetes?
To join Droobi’s diabetes self-management program, you need to be diagnosed with type 2 diabetes. You don’t have to have pre-diabetes to join our prevention program. Droobi focuses on guiding you to make sustainable lifestyle changes, and is beneficial for people who want to lose weight.
COACH
How do I interact with my health coach?
Your personal health coach is there to answer your questions, help you set meaningful goals, motivate and guide you through your program. You can communicate with your coach via private messaging.
Is my coach available 24/7?
Almost. You will have access to your assigned coach 6 out of 7 days in a week. Between 8 AM and 4 PM on Saturdays to Thursdays, coaches will be working to help their clients reach their goals!
TOOLS
LANGUAGE
SUPPORT
GETTING STARTED
Is Credit Repair legal?
Yes, credit repair is legal and our credit education and document processing services will help you to use the law in your favor. That law is called “The Fair Credit Reporting Act.” The FCRA gives you the right to dispute any inaccurate, incomplete and/or unverifiable item on your credit report. If that item cannot be verified within a reasonable time, (generally 30 days) it must be removed.
Can Items That Were Removed Come Back?
Yes, it is possible. The Fair Credit Reporting Act requires that the credit bureau inform you before they re-report a previously deleted listing. The FCRA also makes it more difficult for credit bureaus to re-report listings. Because of these factors, it is fairly rare for listings to come back on once they’ve been deleted. However our services come with a lifetime guarantee, if something we reomoved comes back on your report we will help you remove it again for FREE.
When Should I Expect to See Results?
Because the Credit Bureaus have 30 days to process disputes, our clients will generally see results within 45 days on average. Keep in mind that credit repair is a process, and may take between 3-6 months to reach the results desired.
What is Your Money Back Guarantee?
We will gladly provide you with a 100% refund on all monthly payments if:
What Can You Help Me Remove?
How Do I Get My Credit Report?
We makie it easy for you to order your credit report. We partnered with credit monitoring company, Identity Q to offer our customers a discounted rate for monthly credit report & scores for only $27.99 per month.
COACH
How do I interact with my health coach?
Your personal health coach is there to answer your questions, help you set meaningful goals, motivate and guide you through your program. You can communicate with your coach via private messaging.
Is my coach available 24/7?
Almost. You will have access to your assigned coach 6 out of 7 days in a week. Between 8 AM and 4 PM on Saturdays to Thursdays, coaches will be working to help their clients reach their goals!
TOOLS
LANGUAGE
SUPPORT
GETTING STARTED
COACH
TOOLS
LANGUAGE
How do I switch languages?
From the menu sidebar, select the Language tab to choose English or Arabic.
SUPPORT
GETTING STARTED
Is Credit Repair legal?
Yes, credit repair is legal and our credit education and document processing services will help you to use the law in your favor. That law is called “The Fair Credit Reporting Act.” The FCRA gives you the right to dispute any inaccurate, incomplete and/or unverifiable item on your credit report. If that item cannot be verified within a reasonable time, (generally 30 days) it must be removed.
Can Items That Were Removed Come Back?
Yes, it is possible. The Fair Credit Reporting Act requires that the credit bureau inform you before they re-report a previously deleted listing. The FCRA also makes it more difficult for credit bureaus to re-report listings. Because of these factors, it is fairly rare for listings to come back on once they’ve been deleted. However our services come with a lifetime guarantee, if something we reomoved comes back on your report we will help you remove it again for FREE.
When Should I Expect to See Results?
Because the Credit Bureaus have 30 days to process disputes, our clients will generally see results within 45 days on average. Keep in mind that credit repair is a process, and may take between 3-6 months to reach the results desired.
What is Your Money Back Guarantee?
We will gladly provide you with a 100% refund on all monthly payments if:
What Can You Help Me Remove?
How Do I Get My Credit Report?
We makie it easy for you to order your credit report. We partnered with credit monitoring company, Identity Q to offer our customers a discounted rate for monthly credit report & scores for only $27.99 per month.